What is BugWeb?
BugWeb is a web-based bug tracking system (this type of software is also refered to as an Issue Management System).

Getting BugWeb to Work with Windows 7
BugWeb wont work by default under Windows 7. This link explains what to do if you're having trouble.

Watch the 1½ minute overview video for a quick tour of the system.

BugWeb is specifically designed for small-to-medium sized web development teams. It has been built from the ground-up with the client in mind and caters to the dynamics of distributed development teams.

How BugWeb Distinguishes Itself
The software has been designed by a UI expert with years of experience fielding bugs on a multitude of projects.

You will notice it is very lean and has a highly adaptable interface. Usability was at the forefront of this software's design.

Add to this the many powerful features not seen in any other bug tracking system and you will quickly realise why BugWeb was created.

The Technology Behind BugWeb
The system uses Microsoft ASP 3 as its scripting language and connects to a MS Access database; this means you can have it installed locally on your own server (in future, a completely hassle-free hosted solutions will be offered).

Want to know what the system has to offer?
In this section, you can find out what features are already contained in the system, what's been added recently, and what features are planned for future releases.

• Reports
• Time Estimates
• Search
• Bug List

Reports
Imagine getting a project post-mortem with a single click, including key metrics such as the proportion of bugs found internally vs the number found by the client, the proportion of UI bugs compared to other types of logged entries. This is wha the future holds for BugWebs Pro version.



Time Estimates
When a bug is log, you can request that a enter a time estimate be entered along with the other details of the issue. This can be set as a required field for individual users.



Search
The search feature filters the Bug List so it only shows bugs which contain the keyword you supply. The system searches within a bug's title, description, and ID fields.



Bug List
The Bug List presents a table of all the bugs logged for a particular project. You could consider this to be the 'central hub' the system.

You may have questions about what BugWeb can do or how to use it. Chances are good other people have asked the same questions. This section presents a pool of commonly asked questions.

1. What is BugWeb?
2. Who is BugWeb for?
3. What technology is BugWeb based on?
4. Why Was BugWeb built?
5. What if I need support?
6. I would like a hosted solution, can you help?

1. What is BugWeb?
BugWeb is a web-based bug tracking system (also known as an Issue Management Systems).

2. Who is BugWeb for?
It is specifically designed for small-to-medium sized web development teams (3-20 developers). It has been built from the ground-up with the client in mind.

3. What technology is BugWeb based on?
The system users Microsoft ASP 3 as its scripting language and has AJAX technology integrated within it along with a lot of CSS and JavaScript.

The database management system used with the application is Microsoft Access (which means it can’t handle masses of concurrent users).

The system requires hosting on a Microsoft Windows based server running IIS (Microsoft Internet Information Services).

4. Why Was BugWeb built?
BugWeb came about as a response to a particular situation. The developer of the software, Louis Marshall, has had many years of experience using various bug tracking packages (e.g. BugNet, Bugzilla, etc).

Although these applications are great, he never really found anything which exactly suited his needs. Add to this the many ideas for powerful features not seen in any other software and you have the birth of BugWeb.

The second driving force was to make a contribution back to the computing industry, which is why the software has been released on the Internet for general usage.

5. What if I need support?
If you are experiencing difficulties using the system, you may send an email to supportbugweb

6. I would like a hosted solution, can you help?
At the moment, BugWeb is being offered as a 'download and install' solution. Meaning, you download the ASP files and database and install and configure it on your own IIS server. This does require a technical person (i.e. programmer).

In future, a totally 'set it up for me' solution will be provided (including setup, configuration, and hosting). This will be a fee-based service expected to cost from $200-300 AUD per year (including hosting and support).

This service will not be offered until BugWeb comes out of beta and has been totally vetted. The BugWeb team can not in good conscience ask clients to pay for a solution which is anything less then solid (which is not presently the case with the BugWeb beta release)

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